All about Zeta :
Zeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded byBhavin Turakhiaand Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over1700+employees - with over70%roles in R&D - across locations in theUS,EMEA, andAsia. We raised$280 millionat a$1.5 billionvaluation from Softbank, Mastercard, and other investors in 2021.
Learn more @www.zeta.tech,careers.zeta.tech,Linkedin,Twitter
The Role:
We have a need for fast learning writers with a developer's mindset, who are going to work alongside Engineering teams primarily, and also collaborate with L&D and TA. They will create accurate content for internal and external developers, write end-to-end product documentation, and produce engaging technical papers, blogs, etc., which will help encourage developers to write more actively. Additionally, this will provide relevant content for talent engagement through articles on Medium/Linkedin, etc.
They will work alongside L&D to fill the technical product training gaps; the material will be useful for onboarding new employees too.
Responsibilities
Identify all important components of the product and related APIs.
Document accurately such that other developers can use them more effectively.
Analyze potential content, focusing on reuse and single-sourcing.
Collaborate with cross-functional teams with multiple stakeholders, across different time zones, to create and maintain high quality technical content.
Ensure accuracy and consistency in content while adhering to the internal style guide and industry standard practices.
Adapt to evolving content needs, formats, and cross-functional requirements to produce high quality blogs, technical papers, white papers, training and tutorials, and more.
Skills
Engineer (B.E/B.Tech) or MCA
Language proficiency - English Honors/MA English level
Medium-to-Expert proficiency in common CMS, authoring, and graphics tools such as, Adobe Suite, MS Suite, Google Docs Suite, Visio, Lucidcharts, Confluence, and so on
Experience working with open-source languages and tools such as Git (Github/Bitbucket), Markdown, reStructuredText, Hugo (other static site generators)
Experience collaborating in cross-functional teams with multiple stakeholders, across different time zones
Proficient in HTML
Familiar with CSS
Familiar with POSTMAN, SWAGGER, or similar API documentation generators
Experience & Qualifications
Someone experienced in End-to-end documentation
API Documentation experience, 3 years and above
Strong comprehension of APIs, backend development, and related tools
Adept at using common authoring, publishing, graphic tools
Open source authoring and source code management using Markdown, restructured Text, Hugo, Git, and similar tools
Contribution to open source projects is an added advantage
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success