The Cloud Risk & Client Excellence Specialist provides support for those looking to take a risk-centric approach to their digital transformation for application modernization to cloud. This role also helps clients and internal IBM partners to understand key security issues, risks, exposures, and helps develop approach to meet business needs. Key areas of responsibility include:
FS Cloud Platform & Risk Office ProgramConduct control mapping assessments and produce formal reports showing how the IBM Cloud Framework for Financial Services control requirements compare to key industry and regulatory standards/requirements, as well as financial institutions' (FIs) internal control frameworks
Hold discussions with internal stakeholders and clients on an 'as needed' basis to walk them through the results of various mapping assessments
Support effectiveness and continuous enhancement of the FS Controls Framework and associated methodology by identifying/documenting additional requirements, based on the outcome of controls mapping efforts, that further drives the security and risk architecture
Work with client and service partner account teams to support risk and controls tracks focused on winning clients
Coordinate with the IBM Cloud BISO, Compliance teams, Offering Management, and strategic partners in confirming completeness and on-going enhancements of the FS Controls Framework
Provide subject matter expertise to strengthen controls design and implementation effectiveness
Partner with IBM Cloud Service/Software, IBM Cloud BISO, Infrastructure, and ISV Ecosystem teams to complete risk evaluations enabling FS Validation approvals for IBM Cloud Services/Software, MZRs, and ecosystem partners (ISVs)
As part of risk assessments, identify risks, threats, vulnerabilities, potential anomalous flows and interactions, considering potential mitigating/compensating factors
Develop internal and client-facing collateral providing insights and transparency into the FS Validation and risk assessment processes
Develop new and enhance existing FS Risk Office program methodology/process documentation
Oversee multiple in-flight assessments, ensuring program aims are delivered in a timely manner
Maintain team's Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
Client Excellence ProgramHelp support teams managing the Financial Services Cloud Council and Forum community by sourcing and curating content (blogs, videos, podcasts, etc.) related to risk management in the financial services space
Assist with researching and writing content that reflects in-depth knowledge of industry's trends and company's objectives
Help support the teams managing the Client Advocacy, Cloud Executive Sponsor, and the FS Cloud Council programs