Helpdesk Associate - L1 Technical Guidance

Details of the offer

Req ID:306716
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in COIMBATORE, Tamil Nadu (IN-TN), India (IN).
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please clickhere . For Pay Transparency information, please clickhere .


Nominal Salary: To be agreed

Source: Eightfold_Ai

Requirements

Application Developer: Sap Abap

As a developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques,...


Ibm Careers - Uttar Pradesh

Published 15 days ago

Package Consultant: Sap Hana Fin Fi

As a Consultant you will serve as a client-facing practitioner who will sells, leads and implements expert services utilizing the breadth of IBM's offerings ...


Ibm Careers - Uttar Pradesh

Published 15 days ago

Package Consultant: Sap Hana Scm Mm

As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution an...


Ibm Careers - Uttar Pradesh

Published 14 days ago

Package Consultant: Sap Hana Scm Pp

Assists clients in the selection, implementation, and support of PP for SAP. Lead multiple sized projects as team member or lead to implement new functionali...


Ibm Careers - Uttar Pradesh

Published 12 days ago

Built at: 2024-12-25T02:28:54.258Z