Guest Relation Officer

Pre-opening & Post-closing
Coordinate pre-opening tasks to ensure readiness for daily operations.
Conduct thorough post-closing procedures to maintain cleanliness and security standards.
Guest Complaint Handling
Address customer complaints promptly and effectively to ensure customer satisfaction and loyalty.
Identify root causes of issues and implement corrective measures to prevent recurrence.
Shift Cash Handling
Supervise cash handling procedures and ensure accuracy in cash transactions.
Implement robust controls to prevent theft and discrepancies.
Product Quality
Uphold high standards of product quality and consistency.
Conduct regular inspections to ensure compliance with food safety regulations an...
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