You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Accertify is the trusted partner to the world's leading e-Commerce brands. We help our clients grow revenue and protect against loss with industry-leading fraud prevention and digital identity offerings. When you join Accertify, you become part of the digital solution to enable legitimate e-Commerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust, and a career you can trust.Accertify is a wholly owned subsidiary of American Express--which means our team has access to the amazing perks and benefits offered by our parent company.Accertify is growing and we are looking to add Fraud Analyst to our global fraud-fighting team.As aFraud Analyst, you will help facilitate Accertify's overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for clients across all industries.Transaction Monitoring: Utilize advanced analytics tools and technologies to monitor and analyze online transactions for potential fraudulent activitiesFraud Detection and Prevention: Identify and investigate suspicious patterns, behaviors, or trends that may indicate fraudulent activities. Implement preventive measures to mitigate risks and protect clientsStay updated on the latest fraud trends, technologies, and industry best practices. Proactively contribute to improving Accertify fraud prevention solutionsConduct extensive research to validate purchasesWork with peers and Strategic Risk Services leadership to communicate fraud trends and share best practices, ideas, and informationEnsuring Adherence to regulatory, operations and compliance standardsThorough and Accurate Due Diligence in Fraud DecisionMinimum Qualifications:Previous experience working on Consumer/Commercial PortfolioKnowledge of Fraud Prevention Services is preferred.Analytical Mind and Attention to DetailExcellent problem-solving skillsOutstanding Communication SkillsFlexible working in 24/7 shifts, including weekends, shift rotation, and holidays.Demonstrated experience and/or strong working knowledge of Microsoft Word, Excel, and OutlookMust possess strong internet research, along with the ability to navigate multiple systems at onceSelf-Motivated, Team Player, Flexible & Resilient in changing business environment and pressureFinance/Commerce/bachelor's degree Required.Familiarity with fraud prevention tools and technologies is a plusThorough and Accurate Due Diligence in Fraud DecisionAbility to communicate in English and conduct verifications via callsFlexible working in 24/7 shifts including weekends, shift rotation and holidays.Finance/Commerce/bachelor's degree required.Preferred Qualifications:Worked on Consumer/Commercial Portfolio.Knowledge of Fraud Prevention Service preferred.Analytical Mind and Attention to DetailExcellent problem-solving skillsOutstanding Communication SkillsDemonstrated experience and/or strong working knowledge of Microsoft Word, Excel, and OutlookMust possess strong internet research, along with the ability to navigate multiple systems at once.Knowledge of Platforms: White Pages, Accurint, Interceptas, CISCO Skills/Capabilities: Enterprise Leadership BehaviorsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
