Executive Director, People Success

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. 

A Brief Overview
The Executive Director, People Success will report to the India Country Leader with a dotted line to the Divisional Vice President, People Strategy & Success, and will be responsible for scaling people policy and process enhancements, while supporting colleagues and managers to optimize the experience of working for TriNet. As the senior most People Team leader in our India operations, this role is critical in driving HR initiatives that align with our global strategy while addressing the unique needs of our workforce in India and will be a direct manager of key People Team colleagues in a matrixed organization. You will lead, either directly or indirectly, the People Team in Hyderabad, ensuring compliance with applicable employment laws while advancing our strategic objectives. Working with cross-functional partners, you will develop and implement strategies to strengthen employee relations and the workplace experience, while enriching our One TriNet culture. You will serve as the main point of contact for escalated inquiries and concerns, employee relations, formal and informal performance management and coaching, employee well-being, and community/events efforts. This position requires the ability to move between strategy and execution, exceptional judgment, excellent communication skills and the ability to build trusting relationships across the organization.

Locations
India (On-site)

What you will do
Influence and impact TriNet's employee experience and culture by providing timely and expert responses to leaders, colleagues and People Business Partners regarding TriNet People policies and People Success team processes, interpreting the policies & ensure an incredible experience for colleagues
Coach, present, and train on company policies and relevant employment laws and cultural norms, to ensure understanding and adherence
Provide guidance to managers and employees, resolving complex workplace issues and safeguarding TriNet's culture in line with our Core Values and policies
Develop and implement People Team programs and drive for operational excellence in our people team programs, in a high growth and complex company. We are building our processes and policies as we grow - project management skills, understanding of risk and cultural sensitivities, as well as the ability to work through ambiguity are essential
Risk Detection and Mitigation: Apply employee and labor relations experience to utilize data to successfully identify trends and challenges, predict and mitigate risk, and in partnership with the People Success team and cross functional partners, develop and execute solution-focused strategies and programs 
Collaborate with cross-functional teams, e.g., Corporate Safety & Security, Facilities, Legal, Technology, Corporate Communications, to identify opportunity areas for improved policies, tools, spaces and experiences in our new and growing office
Provide conflict resolution support as needed to various business units to help resolve conflict, promote positive relationships, improved communication, and collaboration, fostering a psychologically safe environment for and amongst colleagues
Frequently interact with senior management on sensitive and complex matters
Lead cooperative efforts among members of a project team
Provide thought leadership and innovative thinking to promote TriNet's One TriNet culture while recognizing and celebrating the cultural nuances of our global colleague workforce; champion and support our community impact programs
Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
Other projects and responsibilities may be added at the manager's discretion
Manage assigned People Team members in a matrixed environment
Performs other duties as assigned
Complies with all policies and standards

Education Qualifications
Bachelor's Degree Human Resources, Employee Relations or related field desired required or 
Equivalent work experience in Human Resources, Employee Relations or related field required 
Master's Degree Human Resources, Employee Relations or related field preferred 

Experience Qualifications
Typically 12+ years Human Resources, Employee Relations or related fields required 
Typically 5+ years Managing Team of HR Professionals required 

Skills and Abilities
Experience working in a global organization 
Strong influencing skills, ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship 
Solid work experience in broad based Human Resources with exposure to employee relations and compliance 
Ability to determine methods and procedures on new assignments 
Demonstrates ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques, and evaluation criteria for acquiring results 
Capable of applying a wide range of experiences, professional concepts, and company objectives to resolve sophisticated issues in creative and effective ways 
Excellent verbal and written communication skills, interpersonal skills, and presentation/facilitation skills 
Ability to communicate with employees at all levels of the organization 
Knowledge and understanding of both relevant employment laws and cultural norms 
Conflict resolution skills 
Comfortable working in ambiguity and coaching business leaders and HR colleagues 
A demonstrated commitment to high professional ethical standards and a diverse workplace 
Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities 
Proficient in Microsoft Office Suite 

Work Environment
Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact ****** to request such an accommodation.