About _VOIS:
In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
About _VOIS India:
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
Job Description
Role purpose:
The Agile Delivery Manager is responsible for facilitating and ensuring an agreed framework is followed within the team to deliver pricing outcomes on time to support the transformation of VSOL. They ensure that teams are equipped to stay on track to deliver the transformation of people, processes, and technology, and ensure any issues impeding new process delivery are resolved in an appropriate and timely fashion.
Core competencies, knowledge and experience:
Customer Obsessed - Proactive Advocate
Openly talks about customer needs and expectations and encourages others to think about the customer first.
Always starts from the customer perspective when making decisions.
Anticipates current customer needs and preferences and takes action to meet and/or exceed their expectations.
Innovation Hungry - Supportive
Proactively suggests change that will impact their work/ team in the short to medium term.
Scans the external environment to understand other companies' approaches to addressing issues
Encourages others and supports new ideas and solutions.
Ambitious and Competitive, Improves performance
Raises the bar on performance not tolerating mediocre, turning around underperforming teams
Tenacious in driving delivery of goals; goes beyond what others think is possible
Knows Vodafone competitors and what we must do to outperform them
One Company, Local Roots -Seeks out opportunities
_VOIS Equal Opportunity Employer Commitment
India:
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among theTop 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023.These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we'll be in touch!