Deputy Group Manager- Ptp Operations

You will own client engagements / contracts across geographies- Operations support for establishing processes, metrics identifications and reporting
You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team
Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client
Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met