You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Key Responsibilities
Work closely with Application partners to define, frame and capture business needs
Participate in the database design and selection process
Oversee the diagnosis and correction of database issues
Provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance
Conduct periodic Database performance and security assessments
Define best practices, standards, operational readiness, documentation , create logical and physical data models
Prioritize, complete, and oversee projects within budgetary and scheduling guidelines
Responsible for the quality of deliverables in terms of the technical design,implementation,testing and adherence to technical compliance standards.
Develop tools that automate database processes, such as database provisioning or migration enabling database engineers and developers to do more self service.
Find opportunities to adopt innovative technologies
Scope of Impact/Influence:
Responsible for the Database platform and supporting technology
Lead the design, build, enhancement, and integration of database
Plays an integral role in building and enhancing database in terms of robustness, scalability, availability, and efficiency
Lead the team on completing assigned tasks and deliver quality work
Education & Technology core competencies:
Bachelor's Degree in computer science, computer engineering, or related field required, advanced degree preferred.
9+ years of database experience in a professional environment and/or comparable experience.
Hands-on experience handling operational tasks ofNosqLDatabases/supporting and maintaining the production-grade environment such as Couchbase, Cassandra, Mongo database upgrade/downgrade, capacity expansion, backup and recovery, performance tuning or anyRDBMSTechnologies like Postgres , MySQL, SQLserver, Oracle
Experience in public cloud platforms like AWS or GCP or Azure is an added advantage
Collaborate with the technology vendors, cloud partners to help build/implement versatile innovative solutions to secure workloads in public cloud environments
Good to have experience in Automation using Ansible for Database use cases like Migration, Upgrade , Patching etc
Practical experience with Data Architecture, translate business data requirements into data models (Conceptual, logical, physical) and using data modeling tools.
Extensive experience in Linux based DB performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of Linux based DB servers on regular schedule
Preferred hands-on experience with Continuous Integration/Continuous Deployment tools such as Jenkins, GitHub Actions
Strong problem-solving skills and a desire to learn through experience.
Experience in change management, Incident management, RFC, Problem management & RCA
Role Core Competencies Technical:
Database/Platform Domain Knowledge
Capacity Management
Change Management
IT Infrastructure
Team building
Requirements Gathering and Definition Leadership
Analytical Thinking
Coaching and Mentoring
Documentation & Technical Writing
Problem Solving
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.