Customer Success Manager

As a Customer Success Manager (CSM) team, for Apptio products, you will be managing 20 customers and proactively manage customer adoption and health.

Customer Success Manager (CSM) for Apptio products will be responsible for ensuring that customers have a successful experience using the product. Provide ongoing support to customers, monitor their usage of the product, and identify opportunities for upselling or cross-selling. Serve as the primary point of contact for a portfolio of customers, handling any issues or questions they may have and working to ensure their overall satisfaction with the product.