Customer Success Manager - Cloud

Own a set of accounts and drive product adoption, renewal, and expansion; be a strategic advisor and establish and build strong customer relationships.
Deliver value associated with customer investment in Apptio's Cloudability Products.
Understand customer use cases with respect to FinOps and ensure that those requests are implemented by working closely with product managers, engineering, and support teams.
Ensure Customer realizes maximum value by providing required support, product training, and business reviews, which leads to retention.
Conduct regular cadence with the Customer and update them regarding the new features/releases of Apptio Products and help them understand what value they bring to the table.
If you have the passion and energy to work in an entrepreneurial and fast-paced environment, you are the person we are looking for!