The Credit Maintenance Specialist is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies.
Responsibilities:
Interact with clients assigned through inbound calls and process queue work
Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank references
Analyze information to judge credit worthiness
Assist in client issue resolution and addressing credit needs
Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards
Aid in ensuring consistency and quality of process across the company
Support cross-training and line-balance opportunities to assist business partners
Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
1-3 years of relevant experience
Experience in credit, lending, and working within a financial department
Working knowledge of interpreting online reports from Experian and/or Dun & Bradstreet
Demonstrated skills in analyzing and interpreting financial documents such as tax returns, annual statements, balance sheets, and signature validations
Proficient computer skills with a focus on Microsoft Office applications (Word, Excel and PowerPoint)
Basic knowledge of the organization and its policies required
Consistently demonstrates clear and concise written and verbal communication
Education:
High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Credit Maintenance------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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