Our Excellent Opportunity!
We at Ericsson are seeking an empathetic and goal-driven Core Head. In this key role, you will lead and coordinate Network Operations with the valuable input from your team. Your contributions will enhance our service delivery alignment, identify areas of process improvement and effectively manage stakeholder relationships. The Core Head shall build and ensure Customer value and happiness through an efficient Service delivery.
A main purpose of the Core Head is to support services sales directly or indirectly via the unit resources and to understand and align to overall Service Delivery Processes, Models and Strategies.
A core head is a role in the line organization (the operational organization), with the purpose to handle their area of responsibility in line with this instruction.
All activities in the Ericsson group are performed under the responsibility of one or more-line managers.
You Will:
End to End Core Accountability of the region with improved agility
Supervising Core heads & Regional SME resources
Overall responsible for circuit core engineering (CC), packet core (PC) and MPBN engineering and IN/VAS Operations planning, engineering operations and performance deliverables in the Region
Prime work with Central team for Core, Packet Core, MPBN, IN/VAS Domains for the Region as well as blocking issue management for Circle CTO's
Works closely with NOC teams, MSIP Teams, NPO teams and bridges the gap with Circle teams who are remote
Primary responsibilities will include driving implementation of key activities, Preventive maintenance/ Network Hygiene and Spare Management, Standard methodology and learning implementations, enhancing handling of the Core outages and RCA follow-ups, Network audits, Capacity augmentation across circles in his span
Regional level Weekly Core Governance with internal and external stakeholders
Competence initiatives & New technology readiness
Apply Service Delivery Process and Models, Service delivery strategy
Create a productive work environment for individuals and for own organization
Drive Performance Management (Process) and Competence Management
Conduct Resource Management and Manage unit finance
Responsible for driving EHS through employee Awareness and Compliance for the responsible unit
You will Bring!!
Degree or equivalent experience in Engineering preferably in electronics and communication or telecommunication or equivalent
15+ years of experience in telecommunications.
Implement and maintain IP-based networking protocols CORE NPI
Core KPI Analysis and Improvement Plan preparation
MSC in pool, SIGTRAN, Signaling, IP knowledge
E2E CS , PACO, IMS , VoLTE and PBN Network understanding.
Analysis of Traffic reports based on different routes
Changes in the Data base tables like B-number analysis, Routing case analysis, Forwarding Analysis etc.
Very good knowledge in Monolithic, MSS, MGW, BSS nodes and understanding of the Tekelec STP, DRA, IN VAS and VoLTE nodes in the network
Very good knowledge of network features.
Knowledge of Packet Network products which include Packet core GGSN, SGSN, etc and MPBN solution / products including SmartEdge Routers, Juniper Routers,
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability, please reach out to Contact us.
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Primary country and city:India (IN) || Kolkata
Req ID:757123