The Rec & Proofing Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.Responsibilities:Responsible for daily/weekly/monthly reconciliation of ICG/GCG/Internal accounts of various products assigned by the team-headFollow up/Escalate with responsible business units on outstanding breaks according to internal procedureRespond to customer enquiries in a timely and professional mannerReport SLA and/or other risk control breaches to the team-head for timely investigation and escalationStrictly follow SOPs in daily/weekly/monthly reconciliationParticipate in self-paced online training or organized classroom training to up-scale one's technical skillsAdhere to Citi Code of Conduct and information security policiesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:2-4 years relevant experience in account reconciliation, Finance, Operations in a financial institution preferredConsistently demonstrates clear and concise written and verbal communication skillsProficient in Microsoft Office with an emphasis on MS ExcelSelf-motivated and detail orientedService oriented with a distinct team-work attitude and ability to attend to details at workAble to work under pressureEducation:High School diploma or equivalent------------------------------------------------------Job Family Group:Operations - Transaction Services------------------------------------------------------Job Family:Reconciliation and Proofing------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement.View theEEO Policy Statement.View thePay Transparency Posting
