About Us:
Paytm is India's leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks' financial instruments. To further enhance merchants' business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the Team: Analytics- Lending- Collections
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role: As a Business Analyst for Paytm Collections, you will be responsible for managing end-to-end projects for the Collections team. You will work closely with the business team to understand their requirements and translate them into detailed Business Requirement Documents (BRDs) for the Product team. You will also be responsible for project planning, prioritization, and tracking the progress of projects to ensure timely delivery of high-quality solutions.
Expectations/ Requirements
1. Work closely with the business team to understand their requirements and translate them into detailed Business Requirement Documents (BRDs) for the Product team.
2. Prioritize and manage the backlog of requirements in collaboration with the business team to ensure that the product roadmap is aligned with business priorities.
3. Develop and maintain project plans, timelines, and resource allocation to ensure timely delivery of high-quality solutions.
4. Conduct demos of live features and ensure that they meet the expectations of the business team and stakeholders.
5. Conduct User Acceptance Testing (UAT) sessions with Tech teams to ensure that the product meets the desired quality standards.
6. Conduct market analysis and research to understand the competitive landscape and identify new opportunities for the Collections team.
7. Interact with vendors to evaluate their products and services for potential integration with Paytm Collections.
Superpowers/ Skills that will help you succeed in this role:
1.Bachelor's degree in Computer Science, Engineering, or a related field.
2. 1+ years of experience as a Project Manager, preferably in the financial services or technology industry.
3. Strong project management skills, including the ability to develop and manage project plans, prioritize tasks, and track progress.
4. Strong analytical and problem-solving skills, with the ability to understand complex business problems and translate them into technical requirements.
5. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
6. Experience in market research and analysis is a plus
7. Experience working with Agile methodologies is a plus.
Education:Graduation/Post Graduation
Why Join Us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360 feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you.
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!