Business Analyst

We are looking for a highly motivated individual for a Business Analyst role. The ideal candidate will have a passion for solving problems and understanding the nuances of how business operations are structured. Ultimately, this role is all about providing exceptional service to our client and delivering an outstanding experience. This Business Analyst role for the  project involves regular interaction with the client team and coordinating various business specific activities to create desk top procedures and workflows using CoBee and Visio. This role will also help to manage the IBM team co-ordination and reporting for and with the client experience.

Your primary responsibilities include: 
Partner with our Client's Business Process Management Team and various process SMEs to create process documents including cross-functional process maps, desktop procedures and procedure-supporting maps to assist in the Client's process maturity & optimization efforts. Specific tasks include:Attending knowledge transfer demonstrations across various business Client business units,
Utilize the knowledge gained in those sessions to create cross-functional, procedural, and end-to-end process maps using MS Visio,
Train on and use IBM's Cobee Tool to capture Client procedures and create clear & accurate documentation (DTPs),
Communicate with Client SMEs on an ongoing basis to refine DTPs and maps to reach final approval.
Schedule and follow-up activities after CoBee recorded sessions
Connect regularly with SME for Streamlining DTP/Process Flow