Business Analyst

The Cloud GTM Deal Desk role will provide billing support and oversight on the contractual obligations between IBM Cloud and Kyndryl.
In this role, the Cloud GTM Deal Desk focal will work closely with IBM Worldwide Pricing, CIO/Sprint billing team, Cloud Business Office (CBO), Finance and Q2C,  to ensure billing accuracy monthly, cloud account transparency and discount accuracy as per the Kyndryl Amendment with IBM Cloud.
This position requires in depth knowledge or our IBM Cloud IaaS and PaaS offerings, configurations and components.  In depth knowledge of CFTS contract registration and SPRINT/CFTS/iERP billing is a plus.
Additionally, this role will assist Kyndryl with:Category level pricing implementation
Cloud account management
Discount accuracy
Purchase Order funding for One-year and Three-year commitments with Q2C.
Monitoring Cloud Accounts consumption
Cloud Backlog reduction working with Finance and Q2C
Monthly issuing of Cloud Promo Credits as defined in the Kyndryl contract
Managing Fixed price configurations
Managing the Migration Acceleration program
Application of Promo Code credits in SLIC IMS accounts – requires manual intervention. Review account, check what discounts are applied,
Calculation of the incremental Promo Credit on all Three year commitments.
Reconciliation reporting
Knowledge of the Support arrangement between IBM and Kyndryl.
Providing updates to Kyndryl Procurement regarding status of disputes, missing PO's, Credits