A natural at inspiring and motivating others, you'll support multi-skilled teams of exceptional sales and technical talent to identify, qualify and develop 'trusted-advisor' relationships with their clients. The results of which will persuade them to invest in our contemporary cloud, data, AI, and automation offerings.
Your primary responsibilities will include:Tech Sales and Technical Expertise:Blend tech sales expertise with technical knowledge for trusted client engagements.
Customer Relationship Management:Maintain customer relationships with success measures such as NPS, C-SAT, and ARR.
A BSS/BPS for IBM's Automation portfolio is responsible for working with clients /partners to create thought leadership of the Automation portfolio. He/She needs to attain expertise on industry domain wrt key clients and addressable market and should demonstrate an aptitude to be seen as a Trusted Advisor/SME across all steps of the AI Ladder – right from Collect, Organize, Analyze and Infuse.
Should be proficient at working with line of business owners to quantify the value of the solution to the client and be able to effectively collaborate across the IBM stakeholders and our business partners.
Revenue - Responsible for Sales Budgets and Growth Objectives with respect to the portfolio across the country
Develop Industry Use Cases & Sales Play -Build and execute on industry specific use cases and Sales Plays
Demand Generation: Planning key demand generation activities along with marketing team and design Marketing program to increase the share voice for the Automation SW portfolio through events and social Media campaign.
Thought Leadership: Engage with selected C-Suite Executives of Enterprise & Commercial organizations to share best practices around the Automation portfolio and build Unique repeatable Use Cases for each Industry.
Client Success: Ensure higher client satisfaction ( NPS Score ) and 100% deployment rate.