Our vision is to transform how the world uses information to enrich life forall.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR67902 Associate Systems Engineer - IT operations, help desk, troubleshooting
Responsibilities and Tasks:
You will work regularly with Micron's Business Units to ensure solutions meet or exceed business requirements. You will be expected to suggest, promote, and leverage published standards to minimize environment complexity and ensure regulatory as well as license compliance. You will have the opportunity to travel to other Micron sites as well as technology conferences and trainings.
As part of your responsibilities you will be required to:
Fresher or 0-1 years of experience in maintaining essential IT operations, including operating systems, security tools, applications, servers, laptops, desktops, software, hardware interacting with various Lab teams
Asset management and vendor management
Troubleshoot operational issues, escalations and resolve business partner issues in a timely manner with strong collaboration and care for business priorities.
Maintain internal infrastructure requirements including, laptop and desktop computers, servers, lab equipment, testers.
Collaborate with business teams and other IT teams to ensure effectively manage identities and access privileges
Identify, design and implement solutions for new and improved processes and provide a clear picture of possible outcomes
Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
Own and support continue improvement plans for solution health and Operational health
Participate in the on-call rotation.
Ability to learn and use multiple utilities and tools that help with Operations monitoring and alerting
Participate and learn new solutions through condensed knowledge transfer sessions
Maintain support documentation, including FAQs, Knowledge Articles, On-call Guides, Run Books, etc.
Powershell, Python and Ansible scripting knowledge is a plus.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations,please ******
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.