Areas Service Lead - Pan India

Details of the offer

About Us:Paytm is India's leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Net banking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks' financial instruments. To further enhance merchants' business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About Team:QR & Sound Box is one of Paytm's business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm's QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team.

Responsibilities :
1. Team Management (Service FSEs) min15-20.
2.SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related)
3.Material Management from Hub to FSE.(Fwd and Reverse Logistics).
4.UpsellingSkill.
5.Analyticaland DataManager.
6.TrainerMindset.

Criteria:
1. Strong service background
2. Industry- DTH/Broadband/Consumer Electronics etc.
3. Local market knowledge
4. Strong understanding of stock handling/ inventory management


Nominal Salary: To be agreed

Source: Lever_Co

Job Function:

Requirements

Work From Home & Part Time Jobs Candidates Required Urgently Daily Earn Rs1500 To Rs2000 Daily & Weekly Payment, You Can Work Anytime There Is No Time

Hello, If you need work from home or part time work then you can work with us. We have brought a good opportunity for you. In which you can work from laptop ...


New Delhi

Published 23 days ago

Hiring For Ladies With Diploma And Dregree For Spa Massage Theripist

Hiring for ladies going on for massage theripist in Spa , Looking for frsher and experience . earn good money from your part time work apply only ladies


Individual - New Delhi

Published 17 days ago

Female Massage Therapist Join Our Wellness Team

We are seeking a skilled and compassionate Female Massage Therapist to provide exceptional therapeutic services to our clients. As part of our wellness team,...


Individual - New Delhi

Published 17 days ago

Growth Operations - Senior Associate - Travel

Job Title – Growth Ops - Senior Associate - Paytm Travel Designation – Senior Associate Experience - 2-3 Years About Us:Paytm is India's leading financial ...


Paytm - New Delhi

Published 12 days ago

Built at: 2024-11-21T14:06:02.189Z