The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users of ISO 20022 and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
8+ years of relevant experience
Payment BA knowledge is advanta
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Education:
Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Experience in Java/JEE Middleware application support using messaging protocols like ActiveMQ, IBM MQ
Experience Application performance analysis, debugging, Understanding of Linux and Oracle DB systems and monitoring tools.
Exposure to Oracle SQL, procedures etc.
Experience in WebSphere application server, application deployment, MQ and monitoring, etc.
Exposure on building Dev-OPS pipelines using GitLab, Jenkins, Ansible, Docker, Kubernetes ,Ant, Gradle and Maven, bitbucket, Team city, Udeploy tools .
Experience Agile methodology
Should be able to provide solution to team for technical issues.
Good knowledge of Payment systems, SWIFT protocols and interface implementation
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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