Technical writers plan, create, and maintain educational content and user documentation as an integral part of the engineering or user experience. The content is often in the form of documentation but may also be UI text, sample code, videos or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that's useful to their audience.
Step in and be part of IBM System Development Lab community, outstanding for its innovation and team spirit, offering one of the broadest project portfolios of hardware and software technologies within the IBM Corporation.
Engineers in our team work inside a highly agile development environment and are responsible for the full software development life cycle – ranging from designing and implementing of the new product features, testing for industry-leading quality assurance over to continuous product delivery as well as supporting our global customers. You should be thrilled by emerging technologies with our software products for future Mainframe and Cloud-based markets.
What you will do (Roles & Responsibilities) :
As a Technical Writer (Information developer)/ Editor, you will be responsible for writing, editing, and publishing high-quality documentation for Products on IBM Cloud Storage Systems.Decipher technical documents for IBM Cloud Storage Systems and associated Software and be able to write procedures and documents required for client reference.
Gather inputs from development/engineers, document the features/defects , Release notes and publish documentation in IBM Documentation.
Use IBM guidelines, correct grammar and style guide and document accordingly.
Work with developers to ensure document accuracy.
Review written technical documents for clarity, grammar, spelling, punctuation, content, and style. Make any necessary corrections to technical documents.
Ensuring that all written content meets IBM standards.
Developing, communicating and adhering to goals for content, workflow, and the aim of writing.
Work on automation where possible and think of process improvements.
Work end-to-end on release cycles from analysis of requirements up to publishing content.
Work collaboratively with team members, leads, developers, quality engineers, project managers, and usability experts to document our products and make our product easier to use.
Write technical documentation for developers including concept documents, how-to guides, and API reference documents.
Design and organise documentation sets for new features.
Rewrite and reorganise existing documentation to improve the customer experience.
Edit, clarify, and proofread documents written by others and coach non-writers on ways to improve their writing skills.
Manage documentation projects and take responsibility for the quality of documentation.