Hungry, Humble, Honest, with Heart.
The Opportunity
Nutanix unites public cloud simplicity and agility with private cloud performance and security. The documentation team of Nutanix creates and maintains the software and hardware documentation. We work closely with the engineering/PM/support teams and develop quality technical documentation to help our customers. You will be part of a small but impactful team with ample opportunity to grow and expand your skill set.
As part of this role, you will work with the Core Data Path (CDP) and Prism teams to develop documentation features and improvements. You must coordinate with the dev/support team across geos to develop quality technical documentation that adheres to our standards and practices.
About the Team
The Tech Pubs team of Nutanix handles software, hardware, and solutions documentation. The documentation team from India works on critical software/hardware projects and features. We are a no-drama team that ensures that customer feedback is given topmost priority. The team has a best-in-class work culture with an engagement score of 88.
Your Role
Document new products, platforms, and features
Maintain documentation for previous product versions
Write release notes and support documentation
Gather information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
Manage multiple projects for software products
Peer review other writers' work
Gather and address feedback from multiple sources
Work independently and rapidly to meet tight deadlines
What You Will Bring
Authoring concept, task, and reference topics for use in a variety of outputs and contexts
Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
Managing multiple versions of topics
Familiarity with Github
Tracking and prioritizing multiple simultaneous projects
Using UNIX/Linux command-line interfaces
Working in cross-functional teams
Graduate in technical/professional communication, computer science, electrical engineering, or other related field
5-8 years documenting software products
Experience single-sourcing multiple deliverable types with topic-based structured authoring (DITA or other XML preferred)
Experience with UNIX/Linux, storage, virtualization, and/or networking technologies