Operations Processing Associate

Details of the offer

Activities Performed
Commissioning & De-commissioning of security products such a Closed-Circuit Cameras etc that are installed at various retail stores across North-America and Global.
Conduct Audit & Compliance checks to ensure accuracy of data captured by the installed security products, by reviewing video-recordings.
Correct settings and configuration of New and Existing cameras, remotely.
Investigate and resolve data or account discrepancies
Escalate issues in a timely manner to a supervisor – when unable to resolve/ understand customer request/issues.
Demonstrate good interpersonal and customer relationship skills
Document all activities and actions required to successfully resolve customer issues.
Provide efficient and courteous service to customers at all times.
Apply in-depth knowledge of systems and operations in support of assigned customer group.

Required Experience and Qualification
Open to work in 24 x 7 environment, specially US shifts
6+ months of experience in a customer service role - ability to understand customer request and apply a logical thought process to find a solution.
6+ months of experience using Windows PC applications, including MS Office, which require use of keyboard, screen navigation and awareness of internet.
Strong attention to detail, time management and organizational skills.
Ability to communicate (oral and written) effectively to exchange information with our client.
Graduate, in any stream
Should be working from Delhi NCR region in current WFH situation

Typical Years of Experience

• Typically requires 1-3 years relevant experience.
Required schedule availability for this position is Monday-Friday (11:00am to 09:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.


Nominal Salary: To be agreed

Source: Eightfold_Ai

Job Function:

Requirements

Bpo Telecaller

Required student/ working person/ house wife work from home, part time/full time telecaller , calling, convince the customer


Individual - New Delhi

Published 10 days ago

F&A Operations Processing Associate

Job Details: Analyze and execute the KYC/CDD process by understanding Standard operating Procedures Interpret documents related to KYC operations and capture...


Nttdata - New Delhi

Published 8 days ago

Cst Operations (Flights) - Senior Associate

About Us: Paytm Travel has revolutionized the travel industry - with a goal to empower millions of travelers who choose us as their preferred travel partner....


Paytm - New Delhi

Published 4 days ago

Urgently Hiring For Airport For The Position Of Ground Staff

Urgently Hiring for Airport for the position of loader, Ground staff & House keeping staff


Individual - Maharashtra

Published a month ago

Built at: 2024-11-14T06:51:20.356Z