L1/L2 Support (Job Code : J47759)

Excellent Opportunity with our client forL1/L2 Support (Job Code : J47759)Exp :2 - 6 Years Location:Mumbai Key Skills:NetworkingPlease pass on or Share this message to your friends who are looking for similar roleshttps://www.sampoorna.com/JobPostingDisplay.aspJobID=30966&JRID=0.242518Level 1 SupportBE/B.Tech/B.Sc/BCA or equivalentCCNA Sec. or EquivalentOverall 2-4 years experience in network security with at least 1 year in managing Proxy / WAF / NDLP solutionsProficiency with management of Proxy / WAF / NDLPExperience in working with Windows, Linux, Unix environmentIncident, problem, service request management & configuration management of Proxy / WAF / NDLP solutionsDay to Day BAU configuration changesProactively utilize network monitoring tools to isolate events before service degradation occursSupporting incident monitoring and incident analysis/response initiativesCoordinating with users to ensure timely and satisfactory resolution for any trouble ticketsTroubleshooting network, trasport, session, presentation and applications layersApplying security patches as requiredConducting daily performance checks on devices, periodic audits and compliancePerforming immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnelImplement, and maintain network security policy, standards, and proceduresDeploying and maintaining access and security policies for Proxy/WAF/NDLP solutionsMaintaining service levels as well as oversight of the day to day configuration, administration and monitoring of the network security infrastructure in a 24/7Co-ordination with OEM`s for TAC support, RMA, replacement & reconfiguration of faulty devices/appliancesDevice configuration back-up as per the agreed schedule