Req ID:304389
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Operations Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
CSI Management
Audit Management
UX experience
Critical Practice Assessment
Risk management
Service Management Plan
MTBSI (Mean time between system incidents) Analysis
Account calls & meetings
Manage Technical aspects of P1 Bridge Calls
Operation review meetings
Support the work intake process
Customer escalation point for towers assigned
Delivery assessments
Regularly review metrics and plan any needed actions
Identify GAPs in delivery
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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