Job Summary
We are looking for an energetic, inquisitive, and experienced resource for the position of collections analyst for our finance team in Bangalore. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.
Job Responsibilities
Manage collections for NetApp accounts/ portfolios and send statement of accounts
Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections
Follow-up with customers on missing remittances and provide details to cash applications team
Work with internal as well as external teams to resolve disputes resulting in payment delays
Use the collections tolls effectively. Update collections activities in the system, collection notes, promises, problems and disputes
Work on ad hoc requests from external as well as internal teams
Provide back-up for team members in case they are out of office and handle queries related to their portfolios
Job Requirements
Excellent written and verbal communications
Knowledge of Accounts Receivable and collections
Minimum of 2 Years B2B collections experience
Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
Problem solving, critical thinking skills and adhere to timelines
Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
Intermediate skills in Microsoft Word, Excel, and Outlook
Good email and phone etiquettes
Experienced with Oracle 11i, R12 applications
Excellent organization and time management skills
Willing to work a 2pm-11pm IST shift
Education
Bachelors Degree is required