Req ID:304580
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Cloud Infrastructure Engineer to join our team in Coimbatore, Tamil Nadu (IN-TN), India (IN).
Cloud Platform / Infrastructure Engineer - Grade 7 - Job Description
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
Preferred Experience:
• As an L2 cloud engineer, Should have good understanding of cloud platform, networking, and storage principles with focus on Azure.
• Cloud administration, maintenance, and troubleshooting experience.
• Proficiency with PowerShell scripting. Knowledge of IaC/DevOps is expected.
• Able to provide shift hours support at L1 level
• Experience in updating KB articles and SOPs/Run-books
• Work independently on cloud platform level issues & ability to troubleshoot towards resolution.
• Well experienced in handling service requests, change requests & Problem tickets.
• Ability to work with vendor team for any backend platform issues and prepare root cause analysis.
• Passion for delivering timely and outstanding customer service
• Great written and oral communication skills with internal and external customers
Basic Qualifications:
• 4+ years of overall operational experience
• 2+ years of Azure/AWS experience
• 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model
Preferred Certifications:
• Azure Fundamentals/Administrator Associate
• AWS Cloud Practitioner/SysOps Administrator
• Four Year BS/BA in Information Technology degree or equivalent experience
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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