About Zeta
Zeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded byBhavin Turakhiaand Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over1700+employees - with over70%roles in R&D - across locations in theUS,EMEA, andAsia. We raised$280 millionat a$1.5 billionvaluation from Softbank, Mastercard, and other investors in 2021.
Learn more @www.zeta.tech,careers.zeta.tech,Linkedin,Twitter
About the Role
Synapse is Zeta's digital banking experience team, building modern banking experiences for banks and credit unions atop Zeta's Tachyon. Synapse offers a pre-integrated, fully compliant, out-of-the-box digital experience stack for banks and credit unions.
As an Associate Product Manager / Product Manager, in the Synapse team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions.
Job Location: Bangalore, India (100% on-site)
Responsibilities
Product Development
Work closely with product, design and engineering teams to define and document detailed product requirements, ensuring they align with the overall product and business strategy.
Engage in agile development processes, including sprint planning, backlog refinement, and daily stand-ups, to drive the timely release of product features.
Product Documentation
Create comprehensive product documentation, including user guides and release notes, to support internal teams and external clients.
Market Research
Dive deep into market trends, user needs, and competitor landscapes to inform product decisions and enhancements
Data Analysis
Utilize data-driven insights to evaluate product performance, identify improvement areas, and make informed recommendations for enhancements.
Quality Assurance
Collaborate with QA teams to define test cases, conduct testing, and ensure the delivery of high-quality products to end-users.
Skills
Analytical Thinking & Research orientation
Proficient in data analysis tools such as Excel, SQL, or equivalent.
Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions.
Experience conducting user research and usability testing.
Communication
Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management.
Tools & Processes
Proficiency in using product management tools, such as Jira and Confluence.
Familiarity with agile development processes and principles.
Technical Acumen
Good understanding of technology stacks and the ability to engage effectively with technical teams.
Knowledge of APIs and their role in modern software development.
Collaboration
Strong collaborative skills, working effectively with cross-functional teams including design, development, and QA.
Experience facilitating productive discussions and workshops.
Education and Qualifications
Previous work experience as an Associate Product Manager / Product Manager or a similar role for 1 to 7 years.
Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns
Software Engineering / Technical background
An MBA from a Tier 1 school would be a bonus
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success