About Zeta
Zeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded byBhavin Turakhiaand Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over1700+employees - with over70%roles in R&D - across locations in theUS,EMEA, andAsia. We raised$280 millionat a$1.5 billionvaluation from Softbank, Mastercard, and other investors in 2021.
Learn more @www.zeta.tech,careers.zeta.tech,Linkedin,Twitter
About the Role
Zeta is looking to hire an Associate for the Business Operations - Credit Card unit in our offices in Bangalore/Chennai. We are looking for candidates who have relevant experience in credit card operations management. The candidates should possess experience in credit cards dispute resolution, settlement and reconciliation.
Responsibilities
Zeta is in agreement with HDFC bank to launch a credit card on Zeta Platform. Zeta team would manage the credit card operations on behalf of HDFC Bank. We are looking for candidates who have relevant experience and are ready to work in a challenging and ever-evolving environment.
Operations Management
Handing dispute and fraud cases on regular basis
Settlement and reconciliation on credit card transactions
Skills
Good communication and interpersonal skills
Keep customer needs at the forefront of priorities and take relevant action
MS excel / Google sheet knowledge would be preferred.
Education & Qualifications
Graduate with 1 to 3 yrs of experience in Operations / Servicing
Relevant experience in Fintech/Banking domain, more specifically in credit card operations
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.